Privacy Policy

Introduction

Envisso, operated by Kinetic Innovation Pte Ltd (Singapore) and its UK subsidiary Kinetic International UK Ltd, maintains this privacy policy in compliance with Singapore's PDPA and UK GDPR.

1. Information We Collect

  • Contact Information: If you choose to contact us, we may collect your name, email address, phone number, and any other information you provide.
  • Technical Information: Device details, browser type, IP address, and interaction data.

2. Purpose of Collection and Use

Data is used to:

  • Responding to inquiries submitted through our "Contact Us" option on our website.
  • Enhance website functionality and user experience.

3. Sharing of Information

Data may be shared with:

  • Our UK subsidiary for consistent purposes.
  • Third-party service providers under confidentiality agreements.
  • Legal and regulatory authorities when required by law.

4. Data Security

Security measures protect data from unauthorised access and are reviewed regularly against ISO standards.

5. International Data Transfers

Data may transfer between Singapore and the UK with appropriate safeguards that comply with data protection regulations.

6. Data Retention

Data is retained only as long as necessary for the stated purposes or to meet legal requirements.

7. Your Rights

You have rights regarding your personal data, subject to applicable data protection laws, including:

  • The right to access: The right to access the personal information we hold about you. To request a copy of this information you must make a data subject access request in writing to us.
  • The right to rectification: You may request corrections if your data is inaccurate or incomplete.
  • The right to erasure and to restrict processing: You have the right to have your personal data erased and to prevent processing except where we have a legal obligation to process your personal information. You should bear in mind that by exercising this right, you may hinder or prevent our ability to provide products and services.
  • The right to data portability: On your request, we will provide you with your personal data in a structured format.
  • The right to object: You have particular rights in relation to automated decision-making and profiling to reduce the risk that a potentially damaging decision is taken without human intervention. You can object to your personal data being used for profiling, direct marketing or research purposes.

Contact: dpo@envisso.com

8. Cookies

The website uses cookies for functionality. You can manage cookie settings through your browser, though this may affect site performance.

9. Changes to Policy

Updates will be posted on this page. We encourage users to review the policy periodically.

10. Children's Privacy

This website is not intended for users under 16 without parental or guardian consent.

11. Contact Information

For questions or to exercise your rights, contact: dpo@envisso.com

12. Complaints

If you are unhappy with how we have handled your personal data or have concerns about our privacy practices, you have the right to complain. We would appreciate the opportunity to resolve your concern directly — please contact our Data Protection Officer at dpo@envisso.com.

If you remain dissatisfied, you have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO):